Terms & Conditions
Terms & Conditions:
Welcome to Wildflower + Oat. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. General Information: All products offered on this website are handmade, small-batch craft items. Colors, shapes, weights, and designs may vary slightly from one batch to another. These natural variations are part of the handmade process and do not affect product quality.By purchasing from us, you acknowledge and accept these variations as part of the product’s unique character.
2. Product Use & Safety Disclaimer: Our products are intended for external use only.We do not claim to diagnose, treat, cure, or prevent any disease or medical condition.No information on this website is intended as medical advice.Customers with allergies or sensitive skin should review ingredient lists carefully before use.If irritation occurs, discontinue use immediately.Consult a medical professional with any health-related questions or concerns.By purchasing our products, you agree to use them responsibly and at your own discretion.
3. Ingredients & AllergensWe use high-quality ingredients, including natural oils, butters, botanicals, fragrances, and colorants.Because our items are handcrafted, each batch may vary slightly in appearance or scent.It is the customer’s responsibility to:Inform Wildflower + Oat of any allergies. Perform a patch test when trying a product for the first time, and Avoid products containing known personal allergens.We are not responsible for allergic reactions or sensitivities.
4. Order Processing & Shipping: Processing times are typically up to 1 week, but may vary during holidays or USPS delays.Once shipped, delivery times depend on USPS and may vary.For full details, please refer to our Shipping Policy.
5. Returns & Refunds:Due to the personal nature of bath and body products, we only accept returns on unopened and unused items within 14 days of delivery.For full details, refer to our Return Policy.We reserve the right to decline returns that do not meet our criteria.
6. Intellectual Property: All content on this website—including text, product descriptions, photos, graphics, logos, and designs—is the property of Wildflower + Oat and may not be copied, distributed, or used without permission.
7. Limitation of Liability: By using this site and purchasing our products, you agree that Wildflower + Oat is not liable for:Misuse of products, Allergic reactions or sensitivities, Delays caused by USPS or third-party carriers, Losses resulting from website downtime or technical issues. Your use of our site and products is solely at your own risk.
8. Privacy: We respect your privacy. Personal information collected during checkout is used solely to process your order.We do not sell or share customer information with third parties except for necessary payment and shipping services.
9. Changes to Terms: We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with an updated “Last Revised” date.
10. Contact UsIf you have any questions about these Terms & Conditions, please contact us at: desi@wildflowerandoat.com